Select Page

Frequently Asked Questions About EZ Video Creator

Q: Where is the support desk?
Q: My video is "stuck" rendering

A: Please keep in mind, when a video renders, it can take some time, especially during peak traffic hours. There will be times where the progress bar will not move for a bit. If a render takes longer than an hour please contact the support desk (typical time is less than 20 minutes).

Q: I have a suggestion for a future video template

A: Great!  Let us know by opening a ticket.  We love suggestions