Frequently Asked Questions About EZ Video Creator
Q: Where is the support desk?
Q: My video is "stuck" rendering
A: Please keep in mind, when a video renders, it can take some time, especially during peak traffic hours. There will be times where the progress bar will not move for a bit. If a render takes longer than an hour please contact the support desk (typical time is less than 20 minutes).
Q: I have a suggestion for a future video template
A: Great! Let us know by opening a ticket. We love suggestions